U.S. Airways officials are under fire for an incident on a Thursday flight from Portland, Oregon, to Charlotte, North Carolina, in which a flight attendant apparently refused to allow an Army Ranger with a chest full of medals to hang up his jacket, because he wasn’t a first-class passenger.
According to WSOC-TV in Charlotte, passengers reported 1st Sgt. Albert Marle asked the flight attendant for permission to hang up his uniform jacket to keep it from getting wrinkled.
She refused his request, because “the service is available only to first-class passengers,” the report said.
First-class passenger Cliff Autrey told the station: “She got relatively belligerent with him that was against company policy. I offered to trade seats with him. He had a chest full of medals. Many deployments. All she had to say was ‘yes,’ but she said it was against company policy.”
Others on the flight claimed the flight attendant yelled at passengers who tried to ask other attendants to intervene.
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