Veterans
beware! There is a new scam sweeping the country targeting U.S.
veterans. This one involves the use of new telephonic technology, and a
well-orchestrated cast of scam artists who mimic Veterans Affairs (VA)
culture. Unfortunately, the scam has already ripped off thousands of
veterans – don’t be the next victim.
The scam uses sophisticated telephonic technology that imitates VA
operating signatures, thus, giving the impression via caller ID that the
veteran is receiving a telephone call from the VA. Most veterans will
see the following on their call ID system: “Department of Veterans
Affairs, 1-800-827-1000 <
tel:18008271000 > .” The second
part of the scam involves the scam artists pretending to be VA
personnel. The scam artists are using scripted material to mimic the
culture of VA personnel by implementing processes that would be used
when a veteran contacts the VA. Most veterans are getting the following:
Scam artists: “Hello, Mr. Smith, this is John from the VA, I’m
contacting you because the VA is reaching out to veterans to ensure the
accuracy of their records with us. Do you have a minute to go over your
records at the VA?
Veteran: Yes!
Scam artists: “Before I get started, thank you for your service.”
Veteran: “No problem.”
Scam artists: “Mr. Smith, can you verify what branch of the military you served?”
Veteran: “The Army.”
Scam artists: “Ok. Thank you. Can you verify your current address?”
Veteran: “555 Main St., Topeka, Kansas.
Scam artists: “Ok. Great! Can you verify your birthday?”
Veteran: “July 10, 1947.”
Scam artists: “Please verify your last compensation payment amount.”
At this point, if the veteran provides information and gives an
amount, the scam artists are using another script that eventually leads
to asking the veteran to verify their social security number. If the
veteran refuses to give information, the scam artists inform the veteran
that he/she needs to be transferred to the Finance department. Then,
the scam continues as:
Scam artists: “This is Mike in the Finance department. How are you Mr. Smith?”
Veteran: “I’m ok.”
Scam artists: “As John mentioned to you, we [VA] are reaching out to
veterans to ensure the accuracy of their information on file with the
VA. We want to make sure nothing happens to your current or future
payments from the VA. Is that ok with you Mr. Smith?”
Veteran: “Sure.”
Scam artists: “Mr. Smith can you verify your social security number on file with the VA?”
Veteran: 123-12-1234
Scam artists: “Great! Thank you. Also, can you verify the credit card we have on file for you?”
Veteran: “I don’t have a credit card on file with the VA. Do I need to have a credit card on file?”
Scam artists: “Yes! To make sure any incidentals are covered. In
99.9% of the cases, the credit card is never used, and if the credit
card is used it will never exceed $10. Public law, and VA policy makes
it necessary we have a credit card on file just in case something comes
up that is not covered by the VA. So, what card would you like to keep
on file? We take Visa, MasterCard, American Express or Discover. Which
would you like to use?”
If you get a call from the “VA” and the scenario resembles anything
close to the narrative above, terminate the telephone call. It is likely
you are being scammed.
[Source:
http://www.veteranprograms.com/scams5.html | August 30, 2019
Andrew L. Jackson
NC Transition Assistance Advisor (TAA)
Skyline Ultd Inc. Contractor
W: 984-664-6573
W: 800-621-4136 ex 46573
F: 984-664-6358
Andrew.l.jackson8.ctr@mail.mil
Sincerely,
Andrew Zinkievich
Adjutant
Department of NC VFW
o: 919-828-5058
c: 919-537-2593
f: 919-261-6771