Saturday, October 12, 2013

Computer Glitch Blamed For Nationwide EBT System Shutdown On Saturday

Via Tom

 EBT Cards

People in Ohio, Michigan and 15 other states found themselves unable to use their food stamp debit-style cards on Saturday, after a routine test of backup systems by vendor Xerox Corp. resulted in a system failure.

At about 9 a.m. Saturday, reports from across the country began pouring in that customers’ EBT cards were not working in stores.

At 2 p.m., an EBT customer service representative told CBS Boston that the system was currently down for a computer system upgrade.

Xerox spokeswoman Jennifer Wasmer released further details later in the afternoon in an emailed statement.

More @ CBS
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