"Could you reduce the workforce of 46,000 screeners and still do the job?" asked U.S. Rep. Mike Rogers, R-Saks.
"No, I don't agree with that. That's a huge number," said TSA Adminstrator John Pistole.
Rogers confronted Pistole in a contentious hearing this morning on Capitol Hill about how TSA is fixing its poor customer service reputation, downsizing its bureaucracy and implementing new programs to speed passenger screening at 450 airports around the country.
Rogers is chairman of the transportation security subcommittee of the House Homeland Security Committee, and has been a strong critic of the agency's efficiency and effectiveness.
"For most people, you mention TSA and a light bulb goes off and people vent their anger," Rogers said.
More @ al.com
No comments:
Post a Comment